BareBabies

Shipping Information

To check shipping status on an order already placed please view the order status link located on your order confirmation email.

BareBabies.com offers free ground shipping on any order over $99.00 in the lower 48 United States.
Many of our products are shipped directly from the manufacturer to you. Please check the product page for shipping time estimates.

We are unable to offer free shipping to APO, Alaska, Hawaii & Puerto Rico addresses. We will be happy to give you a quote.

We do not ship internationally at this time.

Return to the Top of the Page

Shipping Rates

Barebabies.com offers free ground shipping on any order over $99.00 in the lower 48 United States.

Privacy Policy

The information you give to us is not given or sold to any outside party except for the shipping companies we use to send your items. To read our full privacy statement, please click here.

Return to the Top of the Page

Barebabies.com Safe Shopping Guarantee

Protecting your order information is a priority for us. Thanks to our secure servers we are able to guarantee that every transaction you make on BareBabies.com will be 100% safe.

We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Please contact us with questions or comments. Send us an email at customercare@barebabies.com .

Return to the Top of the Page

Payment Options

We accept Visa, Master Card, American Express, Discover Card, Diners Club, Yahoo Wallet and Yahoo Pay Direct. You can safely enter your credit card information via our secure server. Please see Privacy & Security above regarding SSL (Secure Sockets Layer).

We are unable to accept credit cards with International billing addresses as we are unable to verify the billing address.

Return to the Top of the Page

Return Policy

If you are not completely satisfied with your purchase we will gladly take the unused item back for an exchange or refund within 30 days of receiving your item. All returns must first obtain a return authorization number (RA #). You can obtain an RA # by emailing returns@barebabies.com. Returned merchandise MUST be in new, unused condition in the original box with all documentation, packing and warranty information included. All product cancellations and returns are subject to a 20% restocking fee in addition to any shipping charges incurred.

Please DO NOT MARK on the original box.

If there are any markings on the original box there will be a $5.00 box charge to replace the manufacturer's box.


If you would like to exchange the product within 30 days for different merchandise, simply follow the steps above to return the item and place a new order on the site for what you would like instead. Once the original item is returned, you will either receive store credit or a credit on your credit card in the amount that you originally paid (minus shipping). If the item or items are returned, the actual shipping fees we were charged from our shippers or manufacturer's shippers to originally ship your item or items will be deducted from your purchase price.

BareBabies.com is not responsible for shipping charges on the returned item. This is the responsibility of the customer.

When your item is returned you will be credited the original purchase amount minus our original shipping charges to you. If your item ships directly from the manufacturer and you cancel after it ships, we will credit your card minus the shipping charges incurred from the manufacturer. Your credit will be issued within 2 to 4 weeks of the day your package is received at our warehouse. If you are returning a gift we only allow store credit.

We are unable to accept returns on crib bedding and accessories or items that have been personalized.

Please contact us with questions or comments. Send us an email at customercare@barebabies.com .

Return to the Top of the Page

Refusal of Delivery

If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by BareBabies. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible. This does not apply to packages that appear to be damaged in shipping.

Return to the Top of the Page

Incorrect Shipping Address Provided

Packages that are returned or shipped with an incorrect address provided by the customer will be subject to an additional $5.00 shipping charges. This is the cost we incur from UPS and Fedex when a shipping address is entered incorrectly. Orders that shipped to the incorrect address and delivery is subsequently refused are also subject to actual shipping charges. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.

Return to the Top of the Page

Cookies and How to turn them on

Our site requires cookies to be enabled in your browser in order to add items to your cart. If you are having difficulty adding items to your cart, please check to verify that your cookies are turned on.

We have created a tutorial for you to assist you with this.

Which Browser are you using? Internet Explorer or Firefox?

Return to the Top of the Page

Cancellation Policy

Important** - If you need to cancel an order please follow the instructions below:

Send a email, with your name and the order number and the item you are requesting a cancellation for to customercare@barebabies.com.

If the item ordered is shipped from the manufacturer we will then forward the cancellation request to the appropriate manufacturer. All cancellation requests REQUIRE the manufacturer's explicit confirmation before they are definitively cancelled. Simply requesting cancellation does not mean the order has already been cancelled. Once the cancellation has actually taken place you will then be provided with a confirmation via email. If you do not have email, arrangements will be made to provide you with a copy of the confirmation.

Please note that when you request a cancellation and the item is already in the manufacturer's shipping dept., or has been shipped then we WILL NOT reimburse you for the shipping charges. If the item is in transit you may refuse shipment and it will go back to the manufacturer, and you will save yourself the cost of shipping the item back to our warehouse. Some of the manufacturers do charge a re-stocking fee, which will be also deducted from your credit if you decide to refuse shipment and have the item go back to the manufacturer. The restocking fee will vary depending on the manufacturer. All product cancellations and returns are subject to a 20% restocking fee in addition to any shipping charges incurred.

Our free shipping offer is valid only if you keep what was ordered and is not applicable to any returns or orders that you refuse shipment on.

Return to the Top of the Page